Shipping and Return Policy

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Shipping Policy

Foto Source Wells Camera & Sound offers free shipping in Moose Jaw and Regina.

There will be a $25 flat shipping fee for all camera and related products under $100 outside those regions.

TV and Audio products will be a 120 fee for delivery except inside the Moose Jaw and Regina areas.

Exchange & Return Policy

Foto Source Wells Camera & Sound offers a 14-day exchange and/or exchange on most new and non-consumable products. Items must be in same original new condition, free of visible marks, scratches or defects as received including the manufacturer’s original packaging otherwise returns will be subject to a minimum restocking and/or repacking fee. Foto Source Wells Camera & Sound reserves the right to determine what the fees will be and can only do so upon receipt and assessment of the item(s).

In Store Returns
All returns must be accompanies by the original sales receipt and are subject to inspection and return approval by Foto Source Wells Camera & Sound Manager.

If refunding by credit card or debit, the original cardholder must be present with the card. Refund will be credited back against the original method of payment or to a Gift Card. Cash purchases over $150 will be refunded by cheque and may take up to 5 business days to process.

Online Customers
If your purchase was made online then you have 10 days from the date received to contact Foto Source Wells Camera & Sound to request a Return Merchandise Authorization.

All items returned without an RMA number will be refused and sent back at the customer’s expense.
Once the RMA is approved, the customer will arrange for shipping in a timely manner.
Online shoppers also have the option of bringing in the item for an in-store return. See InStore Returns.
Prior to shipping us the item, please call or e-mail our return department.

No refund or exchange of the following items will be accepted:

  • Gift Cards
  • Clearance Items
  • Open Memory Cards
  • Re-furbished
  • Printers in which ink or ribbon has been installed
  • Sensitized Goods like film, paper, chemistry, batteries, ink cartridges, and drones.

Contact our Return Department:

Foto Source Wells Camera & Sound
1102 Main Street North, Moose Jaw, SK, S6H 3K9
Attention: Store Return
(306) 693-3494

You will not be eligible for a refund if the product is lost or damaged during the return shipment. Foto Source Wells Camera & Sound can not be held responsible for any shipping or brokerage charges for returning the product to us.

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